Great job and very well attended and well treated

After searching a few dealerships for my Camry I was so thrilled to find Crabtree. They made my car buying a pleasure and absolutely seamless! Thank you and I love my new car.

It was a pleasure working with Nicholas during our purchase of a 2024 Toyota RAV4. He was very knowledgeable about the different models sold at the dealership. He was also very helpful setting up our new vehicle on the Toyota app. Frank was very enjoyable to work with. He was very friendly. He worked very hard to make the sale happen, but he also wanted us to be happy too. I am sure that we will be back, in a few years, for my 9th Toyota vehicle. They are great automobiles!

Everyone was very friendly definitely recommend. I live 250 miles away but Ylli was amazing he made everything super easy over the phone. The drive was well worth it. IF YOU DECIDE TO GO TI CRABTREE OR TO CALL CRABTREE ASK FOR YLLI HE IS AMAZING GUY!!

Excellent service! Steve was great to work with and helped make a not so great situation (buying a car in a rush due to car accident) a pleasure. Thank you.

We are pleased with our '23 Rav4 Hybrid purchased from Crabtree. Hudson gave us knowledgeable and friendly sales advice. He "was there" from the minute I walked into the showroom...and there 4 months later when we needed advice on the "multimedia" system. Glen in Service took care to address our issues in our first appointment. No doubt that we will consider Crabtree when we buy our next Toyota...maybe soon?

Steve was great to work with. Thanks very much!

My family typically buys a new car every 2 years, so I have a lot of experience being in and out of dealerships all over the east coast. Even if I find the right car, a dealership experience can make or break the deal. I had been to a few Toyota dealers in Connecticut and no one treated me quite like Crabtree. I will admit most of the great experience was due to my salesman Jonathan. If you are looking for someone to treat you right, and work with you on price/benefits, Jonathan is your guy. I am looking forward to working with Jonathan again when we buy our next car.

I bought a new car last week and I had a great experience thanks to Sales Consultant Nick Shala! Nick was extremely helpful, I talked to him once on the phone and in less than 2 weeks he helped me get my new favorite car Toyota Prius 2023 with all the exact specifics that I was looking for. (While all the other Toyota dealerships in the tri-state area were having me wait for four months up to six months to get the same car). Nick was very nice and professional, he made all the paperwork and all my documents ready since I drove from New York City to Connecticut and he made it very easy so I only spent 20 minutes at the dealerships office and then I was out on the road with my new amazing car. I’m really happy with this car and with the overall experience at Crabtree Toyota! thank you so much to Nick Shala and also the finance manager Justin Coku. Based on my previous car experiences for the last 20 years, I’ve never in my life thought I’m going to write a single positive review about a car dealer, but here I am and this is the truth. Nick hooked me up with my favorite car and I paid the sticker price same price as the Toyota website (there was no dealer adjustments, no extra fees, No normal dealership BS5K$ like everyone charges way more than what you see online). Just so I don’t make it sound like an advertisement, the only small concern I have is about the second car key from Toyota, when I bought the car it only came with one key and I was told the second key should be arriving in around 3 to 6 months, I really hope I get the second key because The second key is necessary for me. Other than that, I highly suggest you to contact Nick and buy your new car with confidence and without worries. Nick will take care of you. I’m definitely going to purchase my next car from Nick at Crabtree Toyota dealership. Thank you so much again to Nick Shala and the Crabtree Toyota team. You made my life beautiful and OMG the new Toyota Prius 2023 drives like a dream ✈️

I bought my first truck ever ('24 Tundra) right here just a few days ago and an excellent experience! I worked with my salesman Ylli and he did a great job explaining the whole process and keeping me updated since I had to wait for the car to get delivered. He was there from beginning to end and was able to answer all my questions. Will come again for for the next one and come to my man Ylli!

Tahir Farid is a wonderful salesman who made the process of buying a new car so easy and convenient for me. His knowledge and his caring attitude was incredibly helpful.

Highly recommend this dealership. I have always had a very difficult time when buying a new car; I'm very picky and don't trust salesmen. Sales manager Frank was astute in choosing the perfect salesman for me. He chose Nick who was unbelievably patient and tolerant of me and my picky self. Nick is knowledgeable of the merchandise and, thankfully, not a pushy salesman. He allowed me to retain all the control I needed. I bought my new Corolla Cross from him two weeks ago and couldn't be happier. Thanks, Nick, for being the perfect fit for me! Great choice, Frank! If you're looking to buy new, I wouldn't go anywhere else!

Came to the Watertown Toyota looking to trade my vehicle in. Jordan S. was a big help and making sure I was getting everything I wanted in my new car. He did an amazing job at listening to everything I said and advocating for me as well. If you happen to be on the hunt for a new vehicle I highly recommend this dealership and make sure to ask for Jordan!

I have no words on how amazing the people over here are! Up front, honest, prompt and extremely helpful. I drove from NJ to get my 2023 Prius. All paperwork done remotely, i spent about an hour that included my trade in appraisal and out the door. Ylli, and Justin were tremendously helpful getting it all done and I truly thank my lucky stars for them! Their amazing team is not limited just to sales though. I called their title and registration department with a complicated issue about a car that I bought elsewhere because I wasn’t sure who else to ask. They went above and beyond for me and now they have me, my family and friends as a customer for life! I urge anyone reading this review to stop reading and looking further and give them a call asap! In today’s world, a dealership like crabtree toyota in watertown are like a needle in a haystack!

After researching Honda, Mazda, and Toyota sedans on the internet, I just purchased a 2024 Camry from Crabtree Toyota and was very happy with the entire experience. I highly recommend this dealership. Ask for Arceoly (Rc) Mendes, and you will meet a professional and knowledgeable sales representative who will listen to you, answer your questions and take you on a test drive. Rc served our country proudly in the Marine Corps, let him serve you in your car search.

Lorenna was very helpful and patient with me who had minimal manual driving experience. Got all the paperwork, insurance and stuff effortless. Would recommend crabtree auto.

I purchased a vehicle at Crabtree Toyota and had a great and easy experience with Nardia. I live out of state and once I arrived at the dealership to purchase the vehicle, the process was quick handled very professionally. Thank you Nardia.

Priscilla es muy buena vendedora De carro compré 2 carros en colonial con ella y ahora compré otro carro en Crabtree Toyota Watertown. Muchas gracias a Vanil también por toda su ayuda.

Great experience!! I came in looking around and was immediately greeted by a worker and by the manager, everyone there was very nice. I personally worked with Tahir Farid and he made the whole process super simple and easy to understand, he was just overall amazing and really nice. I would definitely recommend this dealership to anyone.

Lorena and Ednei have been very patient and personable. With their time. My husband and I are so greatful. They helped us get exactly what we wanted at a wonderful price.