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Had a great experience! Thanks a lot to Eldi for helping me throughout the process.

Iago Batista um excelente vendedor, comprei dois carros com ele esse ano, para os brasileiros que sentem vergonha em chegar a um estabelecimento onde pensa que só fala inglês, o Iago fala português e está lá para ajudar a fazer as melhores escolhas de acordo com as suas necessidades.Parabéns Iago você é ótimo, obrigado por fazer meu sonho se tornar possível.

I had an amazing experience working with Jady at Crabtree Toyota in Watertown! From the moment I walked in, she was friendly, professional, and genuinely cared about helping me find the right vehicle. She took the time to answer all of my questions, explained everything clearly, and made the entire car-buying process smooth and stress-free. What stood out most was her patience, honesty, and excellent customer service. I never felt pressured, and she went above and beyond to make sure I was comfortable and happy with my purchase. Thanks to Jady, I drove away in my new Toyota Corolla feeling excited and confident in my decision. I absolutely love my new 2026 Corolla LE! The entire experience was positive from start to finish, and I couldn’t be happier with my purchase. If you’re looking for someone who truly cares about her customers, I highly recommend asking for Jady at Crabtree Toyota. Thank you for making this such a great experience!

Amazing service! Eldi and Chris did an amazing job!! Helped a lot from beginning to end. Highly recommend!

I have a fully electric Audi Q6 etron. I needed a gas/hybrid for times when I needed additional range. Heloise Koger at Crabtree Toyota inn Middlebury showed me a Corolla LE Hybrid which met all my needs. It had an LE trim upgrade which included alloy wheels, keyless entry etc. On the way home from the dealership, I got 55 mpg on a 50/50 city/highway split. The car is very comfortable and has all the power I need for a second car. Dealing with Heloise was a pleasure. She was pleasant, engaged and truly knew the product. I dealt also with Priscilla in the business office to complete the sale. Both ladies were very helpful, knowledgeable, and it was a seamless procedure to complete the sale. Employees are an employers most valuable asset, and Crabtree Toyota should be thankful to have such competent associates.

We had an amazing experience with Jade at Crabtree Toyota at Watertown. From the beginning to the end, she was absolutely incredible — attentive, professional, communicative, patient, and genuinely caring. Buying a car can be stressful, but Jade made the entire process feel smooth, comfortable, and exciting. She answered all of our questions with honesty and kindness, kept us updated throughout everything, and never made us feel pressured. You can truly tell she cares about her customers and takes pride in what she does. Jade is the kind of salesperson every dealership should have — knowledgeable, respectful, trustworthy, organized, and dedicated to making sure her clients leave happy and confident with their purchase. We are so grateful for all of her help and would highly recommend her to anyone looking to buy a car. Thank you, Jade, for your patience, professionalism, and outstanding customer service. You made this experience special for our family! 🚗

Service dept does a great job. So efficient and easy to deal with Marianne F. Service Advisor makes sure everything is clearly discussed and follows through she is pleasant to deal with when your upset about your vehicle she is a valuable employee

had a great experience buying my car at Toyota, especially with the salesperson Yago Batista. He was very attentive, patient, and explained everything clearly throughout the process. He made me feel comfortable and helped me find the best option for me. Excellent customer service — I definitely recommend asking for Yago Batista if you are looking to buy a car!

My daughter and I both bought a car with Heloise and she did a phenomenal job getting us exactly what we both wanted!! Highly recommend her and highly recommend Crabtree Toyota!!

Eldi was extremely helpful and great at staying in touch while the car purchase shaped up. Nice to work with!

Comprei um carro com a Jady, uma excelente vendedora, me ajudou em tudo que eu precisava

If I could leave 10 stars I would, thanks to the amazing service Nardia provided. They always say that you get headaches at Car Dealership but she made sure it was a great experience. 🙌🏽

Eldi was a great salesman! Explained everything and we felt very comfortable with the purchase of a used car and leasing of a new vehicle. Thank you!!

Thanks to Eldi for an efficient sales process and for a new car!

Great place to get a car. A wonderful experience. Ask for Nardia Pryce very friendly and attentive asked me all the right questions. Very nice selection of cars to choose from. Yet the first one they brought out I got it

Eldi provided excellent service

Jin was awesome and knows his stuff, id buy again from Crabtree thanks to Jin’s work ethic

Great experience with the Dealer and even better experience with the sales rep Eldi highly recommended. Great service on purchase of new Toyota Grand Highlander.

I had an excellent experience leasing my car thanks to Jady! She was knowledgeable, professional, and incredibly patient throughout the entire process. She took the time to answer all of my questions, made sure I understood every detail, and never made me feel pressured. Her friendly personality and genuine care made the experience smooth and enjoyable from start to finish. I truly appreciated her honesty, communication, and dedication to helping me find the right vehicle for my needs. I highly recommend working with her if you’re looking for an stress-free car buying or leasing experience!

Eldi was AMAZING! We came in with a tough deal and he made it happen for us! I am in LOVE with my new car!!!