Had a great experience purchasing a new Tundra. Chris, Robert, and victor were great!!! Thanks guys.

Eldi helped me a lot and was very patient with us. Was a great great experience. Highly recommand him and the dealership. Extremly happy.

Me encantó la atención que nos proporcionó Jady al vendernos la nueva guagua de mi pareja, ella es muy atenta y servicial, a la hora de ir a buscar tu nuevo auto pregunta por ella y saldrás súper feliz de allí por su atención 🙂

I have our car in for service today at Crabtree Toyota. The technician Mike just sent a video of the inspection. I have to say how strongly I recommend Crabtree Toyota in Waterford. They take the time to send a video and show you exactly how your car is holding up. This is transparency at its best. Thank you for this wonderful customer service. I appreciate your dealership going the extra mile.

Gostaria de dizer o quanto estou feliz neste momento, e toda a equipe foi ótima, Heloíse foi mais do que uma simples vendedora , ela faz tudo e mais um pouco para que você consiga realizar a compra, com dicas e assistência do primeiro encontrou ao fechamento ,eu recomendo com 10 estrelas este lugar. I would like to say how happy I am right now, and the whole team was great, Heloísa was more than just a saleswoman, she does everything and a little more so that you can make the purchase, with tips and assistance I recommend this place with 10 stars.

I just leased my Toyota RAV4 from Crabtree Toyota in Watertown and I’ve got to say it was the best experience I ever had working with a car dealership. From the minute I met Nardia Pryce who, worked with me to find the perfect SUV for me, she was so friendly and knowledgeable and never made me feel like she was just trying to make the sale. She answered all my questions, as meaningless as they may have been, and never made me feel as if they were petty questions. The best attribute I can say about Nardia is that she has the patience like no other to have been able to put up with my indecisiveness for a couple days as to what color I was going to ultimately end up with. And all the while she kept her sense of humor, which to me is the best quality any salesperson can have! I can’t forget about Victor who handled the financing end of the transaction who also had a wonderful personality and a good sense of humor as well. After I finally made up my mind on the color, I left there very happy with my purchase and with the whole experience! Thank you all for such a great job!

We just bought a brand new Toyota with Eddie as our Sales Associate and Victor as our Finance Manager. They were incredible. Eddie started off with sending me a video of the car I expressed interest in and continued with answering my questions for hours before I ever even stepped foot in the dealership. He even took measurements for me! When I finally came in for the test drive he encouraged me to do whatever I needed to do. I actually folded down the seats and laid in the back like a weirdo to test for car camping and he was in full support. I never felt pressured or talked down to. This is super important to me as a woman buying a car. Eddie is the kind of guy one could be friends with. When it came time to negotiate the price of the car Eddie was more than willing to go to bat for me and get me the best deal. There was a point where I was being ridiculous about my offer, he said they’d say no, but he asked anyways. I had to try. Then, I chose to pay cash and he was willing to work with me to figure out the best way to get the money to dealer. I happened to notice that Eddie was prepared enough to have the finance application available just incase we needed it. I have financed with Toyota before and have found them generally good to work with, for anyone wondering. Once we got to the signing papers portion of the transaction Victor took over. Victor was careful to explain the warranties that came with the car and the optional warranties. He checked multiple times to ensure he was making sense and going an appropriate speed. At one point during the explanation of the extended warranties I needed to use the bathroom. He continued to explain them to my husband and stopped to check if I would be the one making those decisions since it was my car in my name. Again, as a woman, it was impressive that even when I wasn’t there he was careful not to dismiss me as the decision maker. I’ve bought a lot of cars at dealerships over the years and being overlooked as the decision maker has been an issue occasionally so I notice it when I’m treated with respect and don’t feel uncomfortable making the transaction. ALSO I found out this dealership has new ownership (previously Curry) and they are now Crabtree. Crabtree offers his own lifetime powertrain warranty to go beyond Toyotas standard 3 year/36,000 mile power train. Most people trade in their cars around the three year mark, but we try to keep cars until the repairs are more expensive than the car is worth and that usually means something in the powertrain broke. My husband and I joked Crabtree’s going to retire and then the descendants are going to hate us because it will be 50 years from now and we’ll be on our 4th engine. Thanks a lot to everyone that helped us make this deal today.

Eddy Soto is the best Salesman, very nice man and easy to deal with, and I like to thank you for a very friendly to me

The sales experience was wonderful.Eldi was very kind and went over and above to help.me get my 4 runner.

Eldi is great man he give very great service The service is very good he give good service to everyone good staff I highly recommend to meet him Thank you ELDI

I purchased a 2025 Tundra at Crabtree in Watertown. My sales person Eddie Soto was great. He was straightforward with the deal and genuinely cared about the transaction. I really like my new truck. I can recommend this Dealership.

I bought many cars but I have never been more comfortable working with the people at Crabtree Toyota. I had great experience and they helped me with everything that had to be done to make the purchase as fast and easy as possible at any dealership. I will certainly recommend Ylli and Hudson for the great help they provided for me. They are the best. Thank you. Eleanor Lawton

Great place employees are very helpful and inviting, especially Daisy, she was very kind and helpful.

Chris, Victor, Robert were all great and helpful. Thanks for all the help smooth and easy process. 10/10 highly recommend

Son los mejores fui a ver Toyota camry y salí montado en una RAV4 2025 todo te lo facilitan. Llegas apie y sale montado bien servicio

I went into the dealership not planning on buying, then I met Eddie Soto and now I'm driving off in my 25 Camry! What a great sales person and dealership overall. Nick was great at the paperwork and explaining things to me too. I strongly recommend seeing Eddie Soto at Crabtree Toyota!!

Yo compre un Toyota Highlander , recomiendo a Daisy. hablan Español y ayuda con todo

Chris, Robert, and Justine were all amazing during the car buying processing. Made everything very simple and easy! Thank you.

If you need a new car, I strongly recommend seeing Eddie Soto! He was patient, personable and great vibes. His manager Robert was also great presenting fair numbers. Go see Eddie Soto at Crabtree Toyota you wont be disappointed!!

Great Service Department! The experiences I've had with first my 2013 RAV4 and now my 2024 Corolla Cross has been top notch!