I had the pleasure of working with Heloise Koger, and I must say, she’s an absolute gem. Her extensive knowledge, respect and kindness made our interaction truly enjoyable. She made sure I test drove the Grand Highlander I was interested in even, if it was for short distance. She offered me coffee while explaining the difference between the Platinum series Grand Highlander & the not so loaded base displayed on the dealership floor.
Her detailed explanation made my decision as easy as ABC though, I knew the Platinum series was going to be a bit expensive compared to the displayed model on the dealership floor.
Heloise went above and beyond to ensure the contract was sealed, called up my insurance agent even before I went to see the insurance agent for a new insurance card and I appreciated her dedication and commitment. I felt at ease with her and , her efforts in such a short period of time were very inspiring and impressive.
Heloise is undoubtedly a great asset to your organization for her commitment, kindness, the willingness to go the extra mile and; her sense of professionalism. I’ll gladly recommend her to anyone seeking an exceptional and an exemplary service from Toyota.